The moment your gear hits the road, we'll send a shipping confirmation email complete with your tracking number so you can follow its progress directly on the carrier's website. If you haven't received this notification in your inbox, please give your spam folder a quick check just in case the email got detoured there.

We move fast so you can get moving! To ensure your new gear arrives as quickly as possible, our team starts processing your order the moment it is placed. Because of this immediate turnaround, we are unable to cancel or modify orders once they are submitted. If you need a different size or color, simply place a new order for the correct item and return the original back to us.

We’re incredibly sorry your gear isn’t right—please email your name, order number, and a photo of the faulty or incorrect item to hello@rfrmactive.com so we can get you back on track immediately.